Administrative Recruiters

The Role of Administrative Professionals

Administrative professionals are the foundation of an organization’s daily operations. They ensure everything is running as it should by taking care of tasks such as scheduling meetings and appointments, maintaining records, handling correspondence, and overseeing both internal and external communication. They are responsible for streamlining operations, enabling staff to focus on more important activities and enhancing overall productivity.

At the head of an organization’s administrative team are Chief Administrative Officers (CAOs), Administrative Managers, and Senior Administrative Assistants who provide critical support to leaders. They oversee the development of office policies, coordinate activities across multiple departments, plan and minute meetings, manage complex scheduling, and prepare detailed reports and presentations. They are sometimes also responsible for supervising junior administrative staff, leading company-wide projects, and developing business goals, helping to contribute to organizational effectiveness.

Our Approach to Administration Recruitment

We begin every assignment by engaging in open, meaningful, two-way conversations with your business leaders to comprehend the nature of your requirements and preferences for clerical and administrative positions, ensuring our search for the perfect match will be successful.

Following our conversations, we conduct an in-depth needs analysis to gain an understanding of the unique skills, experience, and qualifications you are looking for in candidates. This analysis allows us to adjust our search and focus on candidates with the requisite skills and attributes to excel in your unique work environment.

After establishing the parameters of the search, we tap into our vast talent pool of job seekers to identify highly qualified candidates who align with your specific needs. We also rely on state-of-the-art recruitment software to help us pinpoint the right talent and improve the efficiency of the search process, allowing us to swiftly connect you with the best candidate for the job.

At Keller, we understand the importance of finding the right fit for your administrative roles. As such, our team performs a detailed assessment of all applicants to ensure we provide you with candidates who not only match the job description but also fit the culture of your existing team. This entails rigorous background and reference reviews, psychometric tests, behavioral interviews, and competency-based assessments.

Another core tenet of our way of working is our belief in fostering lasting relationships with our clients. Therefore, we strive to maintain open lines of communication and offer guidance and support throughout the hiring process. We are also dedicated to promoting diversity and inclusion by using diversity hiring techniques to keep the candidate-selection process fair and equitable.

Once the search process is complete, we submit our selection of pre-screened candidates to you for review, leaving the final hiring decision in your hands. This comprehensive approach to recruiting ensures a fast, precise placement, providing you with top talent in a timely manner.

Behind Keller's Tailored Approach

At the beginning of Keller’s establishment, we followed a one-size-fits-all method that overlooked the differences between firms and their unique staffing needs. This made it well-suited for placing large volumes of candidates in roles requiring generic skills, but not for securing high-quality placements for leadership positions.

Nothing made this more apparent than one particular assignment for a major client who had hired us to locate an individual for a senior management role. Although we succeeded in delivering a professional who was competent in the skills required for the role, our approach neglected to assess their cultural alignment.

This meant that the candidate was a poor fit for the rest of our client’s team and failed to integrate into their new role. While this outcome was not what we had intended, it taught us an important lesson about the impact of cultural fit and team dynamics on key leadership roles.

This prompted us to reevaluate our cut-and-dry approach and transform it into one that was more focused on catering to the needs of employers and their teams rather than simply making a placement. Since making this pivotal shift, we have increased our number of successful hires for senior-level posts and our reputation for reliable, superior-quality executive search solutions.

Firms of all sizes now look to Keller when it comes to sourcing people for their most important roles, and we do our due diligence to help them stay ahead of the curve by providing them with access to the top talent in their respective industries.

Find expert advice and practical guides to improving your company’s HR policies and processes by reading Keller’s Insights and Thought Leadership content below.

Some Areas We Specialize In

Keller specializes in administrative staffing across a wide range of industries with the help of our expert recruiters, who possess first-hand experience sourcing candidates for a variety of roles. They also have academic qualifications and certifications from accredited institutions, such as Certified Employee Retention Specialist (CERS) and Certified Personnel Consultant (CPC), putting them at the top of their class.

The industries we generally help staff administrative and clerical roles include, but are not limited to:

• Construction
• Education
• Energy and Utilities
• Financial Services
• Government
• Healthcare
• Hospitality
• Information Technology
• Legal
• Manufacturing
• Marketing and Advertising
• Non-Profit
• Real Estate
• Retail
• Transportation and Logistics

Positions We Fill

As a specialist administrative recruiting firm and executive search partner, Keller offers a high-touch approach covering the entire recruitment process, from scoping the candidate brief through assessment and onboarding. With this approach, we provide access to the administrative talent companies need to fill gaps in their workforce and boost organizational performance.

Drawing on decades of first-hand recruitment experience and an extensive global network spanning every major industry and geography, our team of seasoned headhunters collaborates with hiring managers and HR leaders to identify, engage, and place highly skilled professionals whose technical expertise and proven soft skills help elevate day-to-day operations.

Our recruiting specialists have the track record and expertise in filling a broad range of administrative and clerical roles essential to business continuity, such as forward-thinking Chief Administration Officers to drive enterprise-wide efficiency, seasoned Executive Assistants to provide strategic support to senior leadership, or Personal Assistants who can manage complex schedules with absolute discretion. Our searches are never confined to a predefined list of titles, allowing us to secure both full-time and temporary placements for talent at every level of seniority.

What makes our recruitment service stand out is our commitment to presenting only the best talent. Our personalized approach begins with our team conducting a diagnostic consult with our client’s human resources team and line managers, then leveraging our network and a wide array of tools to surface a diverse range of high-caliber professionals. To further ensure the success of each placement, Keller remains a consultative partner well beyond the start date, providing onboarding support and market advice.

Why Choose Keller as Your Administration Recruitment Partner?

Keller is poised to deliver the administrative candidate you need to ensure that your business continues to operate at maximum capacity. Our seasoned recruiters are also equipped to support you with the most up-to-date information and guidance at every step in the recruiting process thanks to our commitment to continuous learning. We monitor recruitment trends and the whereabouts of the top professionals in the field so we can secure the human resources your company needs without delay.

Furthermore, we are committed to providing a world-class service tailored to your company’s needs. Our holistic recruitment approach, combined with our vast network and connections through NPAworldwide, enables us to find employees with the right attitude and skills to keep your operations running smoothly.

Finally, Keller has cultivated long-standing relationships with clients based on trust and mutual understanding. We provide regular updates and maintain transparent communication at each stage of the hiring process so you are never left guessing. Our recruiters will also respond promptly to any questions or concerns you might have and offer guidance throughout negotiations and onboarding to ensure the best outcome for all parties.

Our Promise – The Right Hire

At Keller, we pride ourselves on the professionalism that characterizes every client interaction. Furthermore, we deeply respect our clients’ privacy and promise to use the utmost discretion in this regard. Our primary aim is to assist you in identifying the best person to fill the gap in your administrative team without compromising quality, safety, or privacy.

To this end, we adhere to strict non-disclosure agreements and off-limits policies that prohibit us from selling any information about companies or candidates to third parties and sourcing candidates from previous or current clients. We also store all data securely, utilize encrypted communication channels, and observe local and international data protection laws.

While our staffing agency is committed to identifying candidates whose skills and abilities will meet and even exceed your expectations, we recognize that there is still room for error and that it is impossible to guarantee the outcome of any search. To account for curveballs and demonstrate our confidence in our approach, we offer replacement coverage on every placement for 210 days from hire. This means we will conduct another search if the initial candidate we place underperforms or leaves unexpectedly within this timeframe.

Reach out to Keller today to learn how we can propel your business toward unprecedented success.