Consumer Markets
Top Travel Recruitment Agency
Connecting exceptional talent with leading companies in the tourism industry
Travel Industry Specialists
In recent years, companies in the travel and hospitality industry have faced rapid global expansion and shifting customer expectations. The evolution of technology has also brought new challenges to the industry’s operations, prompting many companies to shift towards seamless end-to-end booking processes and personalized customer communications.
As a leading executive search firm, Keller assists companies in sourcing the highest caliber candidates for leadership roles. Our search services focus on supplying our clients with executive talents capable of navigating the changes in the way customers engage with brands and make reservations.
What We Do
At Keller, we work with companies and organizations in the hospitality and travel industry that are looking to fill open executive and leadership roles. We do this through:
Assessment
We look beyond a candidate’s track record and skills during the initial evaluation. Our team also assesses candidates on other more intricate factors such as personality, management style, and motivational driver, when determining which candidates fit client requirements.
Talent Acquisition
Keller has access to a wide network of connections and senior-level candidates with cutting-edge digital and e-commerce skills needed to serve and succeed in the tourism industry.
Organization Transformation
Apart from our executive recruiting service, our team of headhunters also possesses in-depth knowledge of the tourism industry This allows us to provide sound advice to clients on improving processes and workflows that help boost employee engagement and retention.
Our Approach to Recruiting for the Travel Industry
Each search is unique. We take the time to understand our client’s company culture as well as the complex issues faced by organizations in the tourism industry. We use this insight to form a bespoke recruitment strategy tailored to our client organization’s needs.
Keller is committed to conducting a rigorous search process to supply our clients with a talent pool of diverse qualified candidates. Part of our process for finding the best fit for our clients is thoroughly assessing each potential candidate through extensive background and reference checks.
Our Specialist Fields
Our retained executive search services are available to a broad range of sectors in the tourism industry, including:
- Hotel brand owners, operators, and franchises
- Restaurant operators
- fine dining
- casual dining
- fast food
- corporate coffee shops
- Car rental
- Cruise Lines
- Tour operators
- Online tour operators
- Casino operators
- Online gambling
- Visitor attractions and leisure parks
- Airline catering
- Commercial airlines
- Contract catering
- schools/universities
- hospitals
- offices
- event caterers
- Train operators
- Cinema & Theatre
- Concierge services
- Sports arenas
Positions We Fill in the Travel Industry
Keller searches for senior executives and C-suite executives for companies in the tourism and hospitality sector, including:
- Chief Executive Officer
- Chief Operating Officer
- Chief Commercial Officer
- Chief Financial Officer
- Chief Marketing Officer
- Chief Technology Officer
- Managing Director
- Director of Business Operations
- General Manager for Hotels/Resorts
- Director of Sales and Marketing
- Director of Tour Operations
- Director of Tourism Development
Why Choose Keller as your Travel Recruitment Partner?
At Keller, we are committed to providing high-value executive search services to our clients. Our extensive network of connections and industry professionals allows us to supply clients with a larger pool of candidates who are passionate about serving in the tourism industry.
In addition, our experience in the field helps us give clients sound advice on HR processes and workflows, compensation packages, and solutions to attracting, hiring, and retaining top talent.
Our Promise - The Right Hire
Keller is committed to keeping our clients and all potential candidates safe during the search process. Our team will never reveal any sensitive information about the search, the client, and the candidates before, during, or after the recruitment process.
In addition, we are dedicated to finding the right talent for you without compromising on quality. We believe your success is our success. As such, we offer to redo the search process at no cost to the client if the executive hired does not meet expectations within the first six months.
Keller is committed to assisting clients in finding the right hire capable of fostering business success and thriving in the tourism industry.
Ready to find your next exceptional leader? Contact Keller’s team of seasoned headhunters today to embark on your journey toward business success in the tourism industry.
Client Testimonials
"Keller’s knack for finding leaders who fit our culture is unmatched. They took the time to dig into our goals and came back with someone who’s not only skilled but also a perfect match for our team’s vibe. Since bringing them on, we’ve noticed a real boost in how we handle peak travel seasons. They made hiring feel less like a chore and more like a win."
- Benjamin L., Chief Executive Officer
"I was blown away by how well Keller understood our needs right from the start. They zeroed in on what makes our company unique and delivered a shortlist of candidates who were all top-notch—it was tough to choose just one! The executive we hired has already streamlined our operations in ways we didn’t think possible. Working with Keller felt like having a partner, not just a service."
- Harper P., Chief Revenue Officer
"Keller stepped in when we were stuck trying to fill a tricky spot on our leadership team. They didn’t just find us a candidate—they found someone who really gets the Travel world and brought fresh ideas we hadn’t even considered. The whole process was smooth, and now our marketing efforts are hitting new heights thanks to their pick. I’d tell anyone in the industry to give them a call."
- Michael T., Director of Regional Operations
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What Makes us Different
Tailored Service Excellence
Our dedicated senior consultants provide attention to detail at every stage of the search process, ensuring tailored results that exceed expectations.
Nationwide / Global Talent Acquisition
Leveraging our extensive network, we identify and attract world-class leadership candidates from diverse backgrounds and locations
HR Advisory Services
We offer expert guidance to optimize your HR processes, enhancing efficiency, reducing workloads, and boosting employee retention and engagement.
Fast Turnaround time
Our consultants work to expedite search executions. Minimizing time-to-hire while seeking the best talent in the market.
Comprehensive Solutions
Beyond recruitment, we provide value-added services from organizational health to leadership development programs
Our Standard Search Practices
Keller follows the highest industry standards when searching for leaders for its clients.
Replacement Guarantee
We contractually commit to replacing any hire that doesn't meet expectations.
Industry-Leading Assessments
We provide comprehensive evaluations, including personality insights, for all shortlisted candidates.
Off-Limits Agreement
We protect our clients' interests by making their leadership teams off-limits for candidate sourcing. As trusted consultants, we prioritize our clients' organizational success.
Dedicated Team
A senior consultant and their team serve as your primary point of contact throughout the search process and maintain communication with you and the new hire.
Thorough Reference Checks
We perform extensive background checks including credit, education, criminal, and employment history verification. We also process security checks where necessary.
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